Returns & Exchanges
At MaggieFrames, we want you to love your home decor, which is why we offer a 30-day return window for all frames and wall art in their original condition. If your selection isn't the perfect fit for your space, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and secure it to your original packaging.
- 3.Pack and Ship
Carefully place the frames in their protective padding to prevent damage during transit and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.